Changes Effective December 10, 2024

1. What is Teen Proxy Access, and why is it being expanded? 

Teen Proxy Access allows a parent or guardian to view certain aspects of a teenager’s healthcare records. This type of proxy access applies to teens at 14 years of age until their 18th birthday. Previously, access was limited to immunizations and demographic information. Due to recent state legislation, proxy access will now include broader clinical information and scheduling details, enhancing communication between families and healthcare providers. 

2. What new information will be available through Teen Proxy Access? 

In addition to immunization and demographic details, proxies will now have access to:

• Clinical visit summaries 
• Test results and lab reports 
• Medication information 
• Upcoming/past appointments 
• Billing information 
• Additional health record details (e.g., care plans, vital signs) 

3. Who qualifies for Teen Proxy Access? 

Parents or legal guardians of teens aged 14-17 are eligible to apply for proxy access. Both the teen and parent/guardian must consent to establish this access. 

4. How does this expansion affect privacy for teens? 

While the expansion allows more information sharing, privacy protections under HIPAA and state laws remain in place. Certain sensitive information, such as behavioral health or reproductive care details, may still have restricted access based on state regulations and individual health organization policies. 

5. What if a teen or parent does not want to enable expanded proxy access? 

Parents and teens may choose to opt-out if they prefer not to share all clinical and scheduling information. They can discuss specific preferences with their healthcare provider. 

6. How can I set up or modify Teen Proxy Access? 

Access can be set up by contacting your provider’s office. Your provider’s office will be able to provide additional details about signup. 

7. Are there any fees associated with Teen Proxy Access? 

No, there are no additional fees for using Teen Proxy Access. It is offered as a complimentary service to support family healthcare management. 

8. Will my access automatically update to include clinical and scheduling information, or do I need to reapply? 

Existing proxy access accounts will be updated automatically as per the new law. No additional action is required unless you want to remove the access. 

9. How will I know when new information is available? 

Notifications will be sent through the healthcare organization’s online portal or by email/text (depending on your preferences) whenever new information is added to the teen’s record, such as test results or appointment updates. 

10. Who can I contact for more information or assistance with Teen Proxy Access? 

For further details or support, please contact your provider’s office.