At Hendricks, we know how important it is for you to have timely and convenient access to your healthcare information. You can access your clinical notes and receive immediate access to test results through MyChart.
Examples of clinical notes include progress notes, history and physicals, discharge summaries, procedure notes and consult notes. We encourage you to review your notes and discuss any questions you may have with your provider (you can find the notes under Appointments, then Past Appointments). This is just one more way you and your provider can collaborate on your care.
Test results are available as soon as they're complete.
Test results (both normal and abnormal) are available in MyChart as soon as they're available from our lab, pathology and imaging departments. It’s important to know that this means you may see test results before your provider has had a chance to review them.
Here are some helpful tips and resources you may want to reference in advance of receiving test results:
- Results can be "Negative" or "Unremarkable." This is the same as "Normal."
- Results can be "H" for "high" or "L" for "low," indicating "outside of normal range." Very often, such results are not a reason to worry.
- We will contact patients with serious findings as quickly as we can, but we cannot guarantee any specific timeframe, as we are sometimes caring for patients in the office or surgical suites when test results come through.
- Because of possible worrisome findings, some patients may elect to wait a day or two for their provider to contact them (online message, phone call, mailed letter), before looking at their results.
- We will aim to discuss possible results at the time of ordering the test, so you know what to expect.
- Some patients and providers will arrange a follow-up visit (video visit or in-person visit) to discuss the results.
- Patients who choose to look at their results immediately may feel comfortable researching answers online.