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2024 Patient Safety Update

Hendricks Regional Health is committed to providing safe care and helping our patients become and stay healthy. Our mission is built around our dedication to exceptional healthcare. Quality and safety are at the heart of this mission. This website section provides information on how we are doing with our quality and safety goals. It is meant to share a snapshot of our performance and steps we are taking to continuously improve.

patient-safety-2024
 

Through our quality and safety program, we are committed to assessing risks; conducting periodic compliance audits; developing policies, procedures, and best practices; investigating and analyzing events that could cause harm to patients; and creating an environment of learning. Our program includes not just clinical results, but also patient experience measures. As an organization fully dedicated to safety, we are proud to have a dedicated Patient Safety Officer leading our improvement initiatives on a daily basis.

Quality & Safety Metrics

Click on each topic to learn more and see our performance.

Central Line-Associated Bloodstream Infections (CLABSI) arrow

See how our CLABSI rates compare to national benchmarks and what we are doing to continuously improve.

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Catheter-Associated Urinary Tract Infections (CAUTI) arrow

See how our CAUTI rates compare to national benchmarks and what we are doing to continuously improve

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MRSA Infection arrow

See how our MRSA rates compare to national benchmarks and what we are doing to continuously improve.

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Pressure Ulcers arrow

See how well we are doing at preventing pressure ulcers in our hospital settings, and steps we are taking to continuously improve.

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PSI-90 Patient Safety and Adverse Events Composite arrow

See how our PSI-90 Patient Safety and Adverse Events Composite score compares to national benchmarks and what we are doing to continuously improve.

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Sepsis arrow

See how we are doing in preventing sepsis within our hospital settings, and what we are doing to continuously improve.

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Patient Experience Survey - Cleanliness of Hospital arrow
See how our Cleanliness of Hospital patient survey results compare to national benchmarks and what we are doing to continuously improve.
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Fall Prevention
See how we are preventing falls in our hospital settings.
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Patient Experience Survey - Transition of Care  arrow
See how well we are doing at creating a seamless, supported transition for our patients when they are discharged from the hospital, as well as how we are continuously improving.
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Health Equity  arrow
See how we are working to improve access to care and identify and eliminate disparities in healthcare in our region.
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Quality & Safety Accolades

Hendricks is a proud recipient of numerous quality and safety accolades and achievements from third-party organizations.